Terms of Use & Travel Disclaimer
Last updated: September 24, 2026
These Terms of Use govern your use of ReefFromCairns.com (“ReefFromCairns”, “we”, “us” or the “Site”). By using this website, you agree to these Terms.
ReefFromCairns.com is an independent travel information and tour-comparison website focused on Great Barrier Reef trips from Cairns. We provide information intended to help travellers compare tour formats, operators, activities, prices and practical considerations.
We are not a tour operator, travel agency, transport provider, dive operator or booking platform.
Information on This Website
We aim to provide useful and accurate travel information based on publicly available information, operator materials, booking platforms and other relevant sources.
However, travel information can change quickly. Tour prices, departure times, routes, reef sites, vessel assignments, inclusions, activity availability, language support, age restrictions, medical requirements and cancellation conditions may change without notice.
Information on ReefFromCairns.com should therefore be treated as general travel information rather than a guarantee that a particular service, price or itinerary will be available on your travel date.
Tour Prices
Prices shown on ReefFromCairns.com are intended as reference information unless clearly stated otherwise.
Tour operators and booking platforms may change prices, introduce seasonal pricing, add surcharges or change what is included in a fare. Currency conversion may also affect the amount displayed by third-party booking services.
The final price displayed by the booking provider before you complete your purchase is the price that applies to your booking.
Tour Availability and Schedules
Availability displayed or described on ReefFromCairns.com may change at any time.
Tour operators may alter departure times, check-in procedures, vessels, passenger capacity or operating days. Tours may sell out or become unavailable after information on this Site has been published.
Always check your booking confirmation and the latest information supplied by the operator or booking platform before travelling to the departure point.
Reef Sites and Itinerary Changes
Great Barrier Reef tours operate in a marine environment where weather, wind, tides, sea conditions, visibility, safety considerations and operational requirements can affect the itinerary.
An operator may substitute reef sites, change the order of activities, reduce or modify certain activities, use a different vessel or adjust the schedule when reasonably necessary.
A reference to a particular reef, pontoon, island, vessel or itinerary on ReefFromCairns.com does not guarantee that it will be used on every departure unless the operator itself guarantees that arrangement.
Weather and Tour Cancellations
Rain alone does not necessarily cause a Great Barrier Reef tour to be cancelled. Marine conditions, strong winds, storms and other safety considerations may be more important.
The decision to operate, modify, postpone or cancel a tour is made by the relevant tour operator and not by ReefFromCairns.com.
If a tour is cancelled or changed, any refund, rescheduling or compensation is governed by the booking provider’s or operator’s terms.
Bookings Through Third Parties
ReefFromCairns.com may link to third-party booking platforms, tour operators and other travel services.
When you click a booking link and complete a reservation on another website, your booking is made directly with that third party.
ReefFromCairns.com is not a party to that transaction and does not control payment processing, booking confirmation, refunds, cancellations, amendments or customer-service decisions made by the booking provider or operator.
Always review the terms, cancellation policy and booking conditions of the company through which you make your reservation.
Affiliate Links
Some links on ReefFromCairns.com are affiliate links. If you use one of these links and complete a qualifying booking, we may receive a commission.
This does not normally increase the price you pay.
More information about these relationships is available in our Affiliate Disclosure.
Snorkelling and Swimming
Swimming and snorkelling in open water involve inherent risks.
Conditions at the Great Barrier Reef can differ substantially from swimming in a pool or at a sheltered beach. Currents, waves, depth, visibility, marine conditions and distance from a vessel or platform may affect the difficulty of an activity.
You are responsible for considering your own swimming ability, fitness and comfort in open water before participating.
If you are not a confident swimmer, choose an excursion appropriate to your abilities and follow all instructions given by the tour operator and crew.
Scuba Diving
Scuba diving involves additional medical, physical and safety requirements.
Introductory diving may be available to people without previous certification, but participants must still meet the operator’s age, health and safety requirements.
Medical conditions, medications, pregnancy, recent surgery or other factors may prevent participation. A medical assessment or clearance may be required in some circumstances.
Certified divers are responsible for meeting the certification and experience requirements imposed by the operator.
ReefFromCairns.com does not determine whether any individual is medically or physically fit to dive.
Flying After Diving
Scuba diving may require a waiting period before flying or travelling to higher altitude.
The appropriate interval depends on the type and number of dives and the policies applied by the dive operator.
If you plan to fly, take a helicopter flight, skydive or travel to higher altitude after diving, obtain appropriate guidance from the dive operator before participating.
Health and Accessibility
Tour operators may impose health, mobility, weight, age or accessibility requirements for particular activities.
Information on ReefFromCairns.com about accessibility or suitability is general in nature and may not address every individual requirement.
If you have a medical condition, disability, mobility requirement, pregnancy or other circumstance that may affect participation, contact the operator or booking provider before making a reservation.
Children and Age Restrictions
Age limits differ between operators and between activities.
A child may be permitted to join a boat tour but still be too young for diving, particular water activities or certain optional experiences.
Parents and guardians should verify age, supervision and participation requirements for every activity included in or added to a booking.
Language Support
ReefFromCairns.com may describe language support offered by particular operators, including multilingual crew, translated information sheets or booking pages in different languages.
Unless explicitly guaranteed by the operator, the availability of a staff member who speaks a particular language may depend on the crew roster for that day.
A booking page translated into a particular language does not necessarily mean that the tour itself will be conducted in that language.
If language support is important for safety, medical reasons or general communication, confirm the arrangements directly with the booking provider or operator before departure.
Marine Life and Wildlife
The Great Barrier Reef is a natural environment.
Wildlife sightings, coral conditions, water visibility and marine-life encounters cannot be guaranteed. Conditions vary by site, season, weather and natural processes.
Photographs and descriptions on ReefFromCairns.com are illustrative and should not be interpreted as a guarantee that you will see the same wildlife or conditions.
Travel Insurance
Travellers should consider obtaining appropriate travel insurance for their circumstances.
Depending on the policy, travel insurance may cover certain cancellations, delays, medical expenses, lost belongings or other travel disruptions. Coverage varies substantially between insurers and policies.
ReefFromCairns.com does not provide insurance advice and does not recommend relying on any particular policy without reviewing its terms.
External Websites
ReefFromCairns.com links to websites operated by third parties.
We do not control those websites and are not responsible for their content, availability, security, privacy practices, pricing or contractual terms.
A link to a third-party website does not necessarily constitute an endorsement of every statement, product or service offered by that website.
No Professional Advice
Content published on ReefFromCairns.com is provided for general travel-information purposes.
It is not medical, legal, financial, insurance, diving, safety or other professional advice.
Where specialist advice is required, you should consult an appropriately qualified professional or the relevant tour operator.
Limitation of Liability
To the extent permitted by applicable law, ReefFromCairns.com is not liable for losses arising from reliance on outdated, incomplete or inaccurate travel information, changes made by tour operators or booking platforms, third-party cancellations, weather or marine conditions, personal injury associated with participation in travel or recreational activities, or the acts or omissions of third-party providers.
Nothing in these Terms is intended to exclude or limit liability where doing so would be prohibited by applicable law.
Intellectual Property
Unless otherwise stated, original text, design elements, comparison material and other original content published on ReefFromCairns.com are protected by applicable intellectual-property laws.
You may use the Site for personal, non-commercial purposes. You may not reproduce substantial portions of our original content for publication or commercial use without permission, except where permitted by law.
Third-party names, trademarks, photographs and other materials remain the property of their respective owners.
Acceptable Use
You must not misuse the Site, attempt to interfere with its operation, introduce malicious software, attempt unauthorised access, scrape the Site in a manner that disrupts its operation, or use the Site for unlawful purposes.
Changes to These Terms
We may update these Terms when the Site, our commercial relationships or applicable requirements change.
The date shown at the top of this page indicates the most recent update.
Contact
If you have questions about these Terms of Use or information published on ReefFromCairns.com, please use the contact details provided on the Site.
